Video conferencing app, Zoom, has often become the technology of choice during the coronavirus crisis and it continues to be so as we are all flexing our working patterns.

With so many of us now using Zoom, it is no secret that due to its rapid growth (it is now hosting 200 million video calls a day) it has had a few security issues and privacy has been an issue. So here we outline a few steps to ensure you are secure when using Zoom.

Keep updated.

If you have downloaded Zoom, don’t just have it on your desktop and forget about it until you use it. Zoom, like any user-facing service, it can suffer from security vulnerabilities, therefore one important step you should take is to update the app regularly.

Use passwords.

Zoom bombing has become a buzz word over the last few months. This describes when an uninvited guest crashes your meeting or chat. One step to stop this happening is to never share a link to the Zoom meeting with anyone – especially posting online. The best approach is to allow Zoom itself to generate a random ID for each meeting and also anyone you are inviting should also be required to tap in a password. Make sure the password is over 10 characters to make it extra secure.

Waiting Room.

Following on from the above, this allows the host to further stop zoom bombers. Use the waiting room functionality as a host and double up with a meeting password for designated guests and avoid an even more embarrassing Zoom bombing experience, set the screen sharing to ‘host only’ and disable file transfer.

Take control of your privacy.

Services are free for a reason and often use your details and information behind the scenes to make money from things like targeted marketing for example. Paying for any service, across any application, usually means they are more secure with tighter T&Cs

Recorded and audit

With Zoom, you can record your video calls which is useful to look back at what has been said in a meeting but can also work as a good tool if you need to document your work or if your business is one that is subject to being audited.

Upgrade to Pro

The free version of Zoom has a 45-minute limit, which can seem like a long time. But when you have a lot to discuss, that time slips away very quickly. So, some of us have naturally upgraded to the pro version so we are not clock watching during or virtual meetings. The pro version also unlocks several other advanced features.

Greystone: Making sense of IT and software solutions.