Intune Mobile Device and Application Management Case Study

Customer Profile

Aptus Clinical is a specialist, Cheshire-based, Clinical Research Organisation with expertise in oncology, rare diseases, and advanced cell and gene therapies. Founded in 2014, they have extensive experience in delivering complex and innovative trials, transforming potential into value. Their recent research includes valuable insights into promising Cancer and COVID-19 treatments.

Business Issue

Aptus Clinical use large volumes of data in their business, including clinical research tools and materials and data derived from the clinical studies they run for clients. This is highly sensitive information and valuable intellectual property for both Aptus and its clients and, as such, they needed to ensure it is secure within their organisation and only accessed by authorised staff and associates.

Often customers will require independent audits of Aptus Clinical to ensure they are operating securely and that appropriate measures are in place to protect client data.

With their staff now working from home and remote locations it is even more important they have confidence their data is protected and secure.

IT Solution

Building on Aptus Clinical’s existing Microsoft 365 cloud infrastructure, Greystone used Microsoft Intune technology to provide multiple levels of control and security for data held in their Cloud.

Intune provides Mobile Device Management to remotely configure and secure Aptus Clinical’s staff computers, while Conditional Access policies restrict access to Cloud resources like SharePoint, OneDrive, Email, and Teams from computers and users who do not meet security compliance policies.

Mobile Application Management is another key service provided by Intune. Together with Windows Information Protection, Greystone set policies to control which applications could be used to access company data and to restrict where company files can be stored or sent.

Intune offers protection for most common device types including Windows, Mac, iPhone, and Android. Once all company devices are enrolled into Intune management, the user experience is seamless and secure by design.

Although some of the Intune security policies can be quite complex to set up, ongoing reporting and administration are very simple via the online Intune portal.

Technology Used

  • Microsoft 365 and Azure.
  • Microsoft Intune – Mobile Device Management (MDM).
  • Microsoft Intune – Mobile Application Management (MAM).
  • Policy-based access restrictions:
    • Conditional Access policies.
    • Configuration and Compliance policies.
    • App Protection policies.
  • Windows Information Protection (WIP).
  • Multi-Factor Authentication (MFA).

Results and Benefits

With the Intune security policies now in place, Aptus Clinical’s Cloud environment and data held within it have greatly enhanced security, both by restricting access from unknown and insecure devices and, from unpermitted exfiltrating of data to external locations.

Ongoing reporting on device and user compliance is now straightforward and quick, allowing Aptus Clinical to adhere to all necessary data protection regulations and offer further assurance to its customers that all sensitive data is protected and secure.

A word from Aptus Clinical...

Although Aptus has an established IT support provider we choose Greystone to support us with the implementation of Intune because they demonstrated a depth of understanding, great technical knowledge and provided clear practical advice on what would work best for Aptus.

Ben & Jake proactively managed the implementation, dealt with issues swiftly and effectively, and were always on hand to answer questions. I wouldn’t hesitate to use Greystone again.

Paula Roberts