Manchester / Cheshire based Technical Consultant - IT Infrastructure Support

Greystone are looking for an experienced IT infrastructure support professional to join its Manchester / Cheshire-based team of consultants.

The candidate’s primary role will be day-to-day system administration, maintenance and technical support of customer’s Windows-based IT infrastructure.

This role would be ideal for someone in a 2nd-3rd line support or system administration position who is looking to progress in IT consultancy in a dynamic and exciting environment.

The main role responsibilities will include assisting 2nd and 3rd line support when necessary, server and cloud upgrades, network installation projects, and ongoing system maintenance and monitoring.

Applicants should be comfortable running technical projects, liaising with customer stakeholders, and writing project and technical documentation.

The role will provide the right candidate with great training opportunities, a wide range of exposure to different systems and technologies, and the potential for progression to a senior position in the IT consulting arena.

Greystone provides all its employees with the freedom to grow and become true experts in their field.

Candidate Profile:

  • 5+ years experience in the IT industry, ideally as a network admin or 3rd line support.
  • A very strong work ethic and ability to self-manage workloads unsupervised in a dynamic environment are essential.
  • Approachable and confident when working with all levels of customers and able to liaise with senior stakeholders.
  • Comfortable managing technical projects.
  • Candidates should be based in Manchester / Cheshire and must hold a current driving license and own a reliable car or alternative means of getting to client premises.

Required Technical Skills:

  • Microsoft Windows 10, Server 2012-2019+
  • Active Directory and Azure Active Directory
  • Microsoft 365
  • Group policy
  • Desktop and network support
  • Data networking – TCPIP, DNS, DHCP, Switching, Routing, VLANs
  • Virtualization – HyperV, vSphere
  • Cybersecurity concepts
  • Technical and project documentation

Preferable Technical Skills:

  • Microsoft Intune and MDM
  • MS SQL Server
  • MS Exchange Server
  • MCTIP / MSCA qualified
  • COMP TIA qualified
  • Firewall / VPN
  • Microsoft SharePoint
  • Helpdesk management

Hours: Full time – 9am to 5:30pm with some reasonable out of hours’ work.

Location: Home-based and working from customer premises in Manchester and Cheshire.

Travel: Some UK-based travel should be expected with milage allowance and travel expenses.

Holidays: 25 days per year.

Remuneration: Base salary £28,000 – £34,000, negotiable depending on skill and experience. Plus annual bonus.

Pension: A workplace pension scheme is available.

Company Profile:

Greystone Consulting Limited is an established and growing IT consultancy and service provider based in Manchester. We have an expanding customer base of SMEs across the Northwest and further afield. The areas of specialisation in the business are:

  • IT Support and Consultancy Services

Greystone provides managed IT services and outsourced IT helpdesk services to businesses in the UK and Ireland.

IT consultancy and technical project management.

Managed services – Outsourced IT Support, Backups, DR, Cyber Security.

Cloud and Web hosting.

  • Software and eCommerce Development

Greystone has a software development team that designs and codes custom software, web applications, and eCommerce solutions.

Working Environment:

Greystone does not have a fixed office base. Instead, employees work either from home or on client sites as necessary. We have a professional but informal approach to working that allows us to be flexible and dynamic for our customers. Great emphasis is placed on individuals’ sense of responsibility and work ethics, to ensure clients are well managed and supported.

The Team:

The IT Services team is modest but with extensive experience. We work closely as a team and with the software development department. We also enjoy social time together (restrictions permitting) with regular team nights out and annual social events.


Please send your CV and covering letter to

No recruitment agencies please.