TAILORED IT SUPPORT
IT Support Services in Manchester and Cheshire
We provide managed IT support for SME’s in Manchester and Cheshire.
Request a Free IT Health CheckCall us: 0161 726 5020
Careers | Blog | Contact Us
Careers | Blog | Contact Us
Professional IT support
We provide managed IT support for SME’s
in Manchester and Cheshire
Without IT support staff that understand how your business operates, even small issues can bring your output to a halt, costing you time and money.
Our managed IT support services are tailored to the individual needs of our customers. They can range from the management of a single ad-hoc system to fully managed IT support. If you choose the latter, Greystone takes full responsibility and acts as an outsourced IT department and helpdesk.
Who We Support
We support private sector SMEs in Manchester and Cheshire and focus on professional industries including:
- Finance / Insurance
- Healthcare
- Pharmaceuticals
- Technology
- Marketing
What We Provide
Our tailored support services can include:
- Full remote management and support
- Telephone and email helpdesk
- Onsite IT staff
- System and the network security management
- Software license management
- Proactive monitoring and alerting
- Regular management reviews
Why Choose Greystone
Greystone operate as part of your business rather than as a 3rd party. Choose us and we’ll be your IT team. We immerse ourselves in your business, your processes, and work with your staff to meet their needs.
This allows us to provide a tailored service that best fits your business and IT systems.
About our Helpdesk
- 100% of helpdesk calls are answered by UK based IT experts.
- 90% of helpdesk calls are resolved in under 2 hours.
- We operate an experienced support team who are trusted by our customers.
- Helpdesk calls are dealt with by staff who know and understand our customer’s systems.
Please see our Support Options Matrix for full details of our support service levels.
Let’s talk, get in touch with us today
Find out more about our Support Services
Or arrange a FREE onsite health check today!